Privacy
Privacy Policy
Last updated: 29 December 2025
1. Introduction
drugtest.info operates a global online register and directory of drug testing agencies, laboratories, training organisations, and related service providers. The Website is operated from Australia.
We are committed to protecting your privacy and handling personal information in a transparent, lawful, and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use www.drugtest.info.
By using this Website, you acknowledge and agree to the collection and handling of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Listing submissions
When you submit a provider to the directory, we collect the business details you provide:
- Organisation name, city, country, and address
- Services, test types, use cases, and compliance tags
- Business contact details (email, phone, website)
We do not collect health or patient data.
2.2 Admin access
Admin users may provide an admin key (x-admin-key header) to review and approve submissions. The key is validated and not stored alongside listing data.
2.3 Technical data
Our servers automatically receive basic request information (IP address, browser/user agent, timestamps, error logs) for security and reliability. The interactive map is served via Mapbox, which may collect device and usage data according to its own privacy policy when map tiles load.
3. How We Use Information
- Review and publish eligible directory listings
- Communicate about submissions or corrections
- Maintain, secure, and improve the Website
- Comply with legal and regulatory obligations
We do not sell personal information and do not run advertising or analytics trackers.
4. Sharing and Disclosure
- With service providers that operate our infrastructure (e.g., hosting, mapping)
- When required by law, regulation, court order, or government authority
- To protect the rights, property, or safety of drugtest.info, its users, or others
Public directory entries display the business information provided in the submission. Pending submissions remain internal until approved.
5. Data Storage and Security
Submission data is stored server-side in our directory database and is not exposed through a public API listing. Access is limited to authorised admins who review and publish listings.
We apply reasonable technical and organisational measures to protect information; however, no method of internet transmission or storage is completely secure.
6. International Data Transfers
We operate from Australia. Service providers (including Mapbox) may process data in other countries. We aim to handle personal information in line with this policy, the Privacy Act 1988 (Cth), and where applicable the EU GDPR.
7. Retention
Approved listings remain published while the organisation wishes to be listed. Pending or outdated submissions may be pruned during reviews. Server logs are kept only as long as needed for security and troubleshooting.
8. Your Choices and Rights
You may request access, correction, or removal of information about you or your organisation. If you withdraw a listing, public display will cease, subject to legal obligations.
9. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated terms.
10. Contact Us
For questions, requests, or concerns about privacy, please contact us at [email protected].